Information we collect
We collect several types of information to provide and improve Talktiko.
Account Information
When you create an account, we collect your name, email address, and password. If you sign in with Google, we receive your name, email, and profile picture from Google.
Learning Data
We collect information about your learning activity, including courses started, lessons completed, exercise answers, review session data, and progress metrics. This data is used to personalize your learning experience and power features like spaced repetition.
Usage Data
We automatically collect certain information when you use our platform, including your browser type, device information, IP address, and pages visited. We use this information to improve our service and troubleshoot issues.
Payment Information
If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your full credit card number. Stripe's privacy policy governs the handling of your payment information.
How we use your information
Your data allows us to provide, maintain, and improve the Talktiko experience. Specifically, we use it to:
- Provide, maintain, and improve our language learning platform
- Personalize your learning experience using spaced repetition and AI
- Process transactions and send related information
- Send you notifications about your learning progress (configurable)
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues or abuse
Data Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: We use third-party services such as Stripe for payments and Azure for AI and TTS that process data on our behalf.
- Legal requirements: We may disclose information if required by law or in response to valid legal requests.
- Safety: We may share information to protect the rights, property, or safety of our users or others.
Data Retention
We retain your account information and learning data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.
Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the Last updated date.
Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected].